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Delivery Info

We ship worldwide during the business week (Monday - Friday) using the United States Postal Service. 

International shipping costs are based on the weight of your package and location. This cost is calculated in the cart and will be displayed during checkout.

Orders are typically dispatched within 2 business days and notifications are sent to the e-mail provided with the order.

*Note - First Class International Shipping is not traceable online in every country, for a list of those that are, click here.


Lost Packages

If you have not purchased Weld Mfg Package Protection for your order, we cannot be held responsible for lost or stolen packages, and cannot replace or refund your order. If your package have not received your package, please contact the carrier with the tracking number provided.

Package Protection

By selecting Weld Mfg Package Protection at checkout and paying an additional fee of 2% of your order subtotal, your order will be protected from damage, loss, or theft. In the event that your package never arrives or is damaged upon arrival, you can submit a claim and receive a replacement order or be reimbursed with a store credit. Any claims for packages marked "delivered" but not received must be made seven (7) days after delivery confirmation date to ensure it was not mis-delivered, found at a neighbors, held at the post office, or incorrectly marked delivered by the carrier etc., but no longer than 14 days.

Claims for packages marked "delivered" yet not received are only eligible for a replacement order or store credit. For international orders, you will still be responsible for the shipping charges to re-ship the replacement package. If the package is presumed to be lost and the tracking does not say "delivered", claims must be filed after 10 days of package's shipping date (25 days if international) and before 30 days of shipping date (50 days if international). These claims where tracking does not say "delivered" are eligible for a replacement order or store credit, not including shipping charges.

Claims Windows:

USA

Marked "Delivered": After 7 days of Delivery Confirmation Date, No Longer than 14 days of Delivery Confirmation Date.

Not Marked "Delivered": After 10 days of Shipping Date, No Longer than 30 days of Delivery Confirmation Date.


International

Marked "Delivered": After 7 days of Delivery Confirmation Date, No Longer than 14 days of Delivery Confirmation Date.

Not Marked "Delivered": After 25 days of Shipping Date, No Longer than 50 days of Delivery Confirmation Date.